Shipping and return policies for MORTALIS
- Shipping Info
-
We ship through the following shipping service:
USPS
We ship items on a weekly basis(every Monday) Standard wait time is 2-5 business days within the U.S.
For items shipping outside of the U.S. Standard wait time is about 3-4 weeks.
**For German Customers***: There have been issues shipping to the country. We apologize for any inconvenience in extra delay for items.
- Return Policy
-
If items are damaged or never reach the customer, we will apply a full refund upon customer notification.
Currently, as of (12/13/21) we have no return policy in place. Once an item is purchased it cannot be returned.